Key Accomplishments
The question isn't who is going to let me; it's who is going to stop me. Proven Proven professional with strong new Business development skills and over 20 years of deep domain knowledge of Communications Service Providers in the America’s. Proven software sales executive who uses his understanding of customer’s business processes to map technology to processes to solve company problems. Deep knowledge of a CSP back office OSS/BSS echo system to manage the entire lifecycle of onboarding a new customer across all CSP services to achieve the ultimate customer experience.
Built a channel that led to strong international sales in EMEA & CALA region and successfully negotiate complex international/national contracts. Implemented account development strategy to sell to current clients and doubled current customer revenues in 1 year and succeeded in protecting and maximizing partner pipelines to build and expand revenue streams which successfully negotiated multi year renewal contracts in both premise based as well as SaaS solutions. Have participated and sat in on many different industry groups where standards were defined on the electronic exchange of all types of communication service providers orders. Have started own business and took it to $1M in revenues. Built a pipeline with Tier 1 Service Provider of over $30M and finished top sales person at company for 6 straight years and built $8M pipeline in 12 months
- Implemented business process for dual shore (US/India) project management – increased profit 50%
- Implemented account management strategy to sell to current clients. Doubled revenues in 1 year
- Successfully turned around customer satisfaction and grew revenue for the 100%
- Created sales and management position to manage a growing portion of Fortune 50 business. The best practice was adopted and developed throughout all of company
- Developed new product solution resulting in $2.6 Million in incremental revenue
- Implemented a plan for tracking prospecting activities to an entire sales organization
- Sold first of its kind MPLS sale for BellSouth
- Opened a new consulting business and over-achieved 1st year sales goals by 30%
- Built a new product for a customer that led to over $3M in revenues and became basis for new product we built for other customers
- Built a pipeline with Tier 1 Service Provider of over $30M
- Finished top sales person at company for 6 straight years
TECHNOLOGY COMPETENCIES:
- OSS/BSS; Security; Provisioning & Activation workflows; Order Management; Enterprise Product Catalog Omni Channel CPQ; Multiple Cloud Solutions: Contact Center solutions ; Unified Communications; SIPP: IVR; Work Force Management (WFM); CRM; BI/Big data; Asset Life Cycle; LAMP; SaaS; M2M; MDM; SDN/NFV; IoT: SharePoint; O365; Power BI; Billing rendition software; Billing analytics; EBPP; CyberSecurity
Personal Accomplishments:
- Recently completed a novel
- Published two articles in industry magazine
- Member, Who’s Who in American Colleges & Universities
- Member, Presidential Who’s Who in Business
- Member of Toastmasters
- Member, Georgia Electronic Commerce Association
- Board of Directors, SOLAR Foundation
- Qualified for various industry sales conferences
- Nominated for Presidential Who’s Who in Business
- Part Owner and designer for www.resourcesforjobseekers.com
